Dear Sir or Madam, 

I write concerning your "CYBERsitter" program, for monitoring Internet access.
It has come to my attention that the filter file associated with this program (ie the
list of blocked Internet sites, keywords etc.) is in an encrypted format. When people
buy a program, they have a right to know exactly what they are buying. Therefore, I
feel that you should make a list of the restricted sites available somewhere on the
Internet so people can see exactly what they are getting when they buy this program.
Seeing as your program lets people screen "adult content" from their computers, then
there should be no problem with showing adults a few of the words their children can
be "protected" from.

As your program blocks access to "objectional material on the Internet", surely it is
unconstitutional by restricting the freedom of speech? As the Internet has many sites
on it such as erifecaep (read that backwards), and other political resources which you
seem to have blocked, because they are advocating this freedom (of speech), parents
have a right to know what is being blocked. Surely it is not up to group of censors in
some room somewhere to say "hey, that site's on the left - it might pose a danger to
our indoctrination campaign" and then not tell anybody, even those people who have
bought the program?

The decoding program is also not illegal, as it does not change this copyrighted file in
any way, nor does it pass the copyrighted file on to anybody else - the person who is
using the coded file is a registered user and is therefore entitled to see what is being
held in the file. As the copyright laws state that copies of copyrighted files may be
made for the purchaser's own personal use, the decoding of the file is not in breach
of this copyright law. The use of this decryption program is no more against the law
then is the use of CYBERsitter to decrypt the file when it is working, as both are on
the same computer and using the same file, and both are for the same person's use.
In fact, it would be much better for the program to have a way of letting parents control
what their children can see, rather than being forced to go along with the opinion of a
group of censors, whose political views may not coincide with those of the parents. As
parents do not have a means of defining what is "objectional material", your program is
actually in breach of the Trade Descriptions Act in the UK, and any other applicable
laws worldwide.

Yours faithfully,

Edd Payne